1. Introduction

Frankly LLC ("Frankly," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

2. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, company name, and phone number when you register
• Quote Request Data: Product details, vendor names, pricing information, and attached documents you submit
• Communications: Messages or correspondence you send us through the platform
• Usage Data: Pages visited, actions taken, and timestamps within the application

3. How We Use Your Information

We use the information we collect to:

• Process and respond to your quote requests
• Communicate with you about your requests and account
• Provide competitive pricing and procurement services
• Improve and optimize our Service
• Send transactional emails related to your account and requests
• Comply with legal obligations

4. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist in operating our platform, bound by confidentiality agreements
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to you
• With Your Consent: For any other purpose with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction — including encrypted data transmission (HTTPS/TLS), access controls, and secure server infrastructure. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time through the Settings page. We will delete your data within 30 days of a verified request, except where retention is required by law.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data in a machine-readable format
• Objection: Object to certain types of processing of your data

To exercise any of these rights, contact us at alen@get-frankly.com.

8. Cookies and Tracking

Our Service uses cookies and similar tracking technologies to maintain sessions and improve user experience. You may disable cookies through your browser settings, though this may affect the functionality of the Service.

9. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it promptly.

10. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: